---
title: What is car360 and how does it work?
description: car360 help centre
---

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[![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png)](https://support.car360.co.uk/?hsLang=en-gb)

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- [Contact support](https://support.car360.co.uk/how-to-reach-our-support-team)

[Contact support](https://support.car360.co.uk/how-to-reach-our-support-team?hsLang=en-gb)

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1. [car360 help centre](https://support.car360.co.uk/?hsLang=en-gb)
2. [How car360 Works](https://support.car360.co.uk/how-car360-works?hsLang=en-gb)
3. [How car360 works?](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#how-car360-works)

# What is car360 and how does it work?

car360 is the UK’s EV specialist, making it easy to buy a high-quality used electric car online. Simply browse, enquire, or reserve online, then one of our EV specialists will guide you through the next steps. You can collect your car for free or have it delivered to your door from £249, all from the comfort of your sofa. Every car is fully inspected, battery-checked, and backed by a 7-day money-back guarantee. With thousands of reviews and an Excellent rating on Trustpilot, you're in safe hands.

- [Buying a Car](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#main-content)

    - [Cost and savings](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#cost-and-savings)
    - [Car Reservation](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-reservation)
    - [Car Return](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-return)
    - [Car Condition & Quality Checks](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-condition-quality-checks)
    - [Test Drives & Viewing](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#test-drives-viewing)
    - [Choosing the Right EV](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#choosing-the-right-ev)
- [How car360 Works](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#main-content)

    - [How car360 works?](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#how-car360-works)
    - [Choosing the Right EV](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#choosing-the-right-ev)
- [Finance & payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#main-content)

    - [Finance & Payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#finance-payments)
    - [Money-Back Guarantee](https://support.car360.co.uk/finance-payments?hsLang=en-gb#money-back-guarantee)
- [Delivery & Collection](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#main-content)

    - [Delivery Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#delivery-process)
    - [Collection Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#collection-process)
- [Part Exchange](https://support.car360.co.uk/part-exchange?hsLang=en-gb#main-content)

    - [Eligibility & Valuation](https://support.car360.co.uk/part-exchange?hsLang=en-gb#eligibility-valuation)
- [Documents & Legal](https://support.car360.co.uk/documents-legal?hsLang=en-gb#main-content)

    - [Ownership & Registration](https://support.car360.co.uk/documents-legal?hsLang=en-gb#ownership-registration)
    - [Insurance](https://support.car360.co.uk/documents-legal?hsLang=en-gb#insurance)
- [Warranty & Add-ons](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#main-content)

    - [Warranty Plans](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#warranty-plans)
- [Support & Contact](https://support.car360.co.uk/support-contact?hsLang=en-gb#main-content)

    - [Getting Help](https://support.car360.co.uk/support-contact?hsLang=en-gb#getting-help)
- [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#main-content)

    - [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#charging)

[![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png "C360-Logo-01-helpdesk")](https://support.car360.co.uk/?hsLang=en-gb)

<https://www.facebook.com/Car360uk> <https://www.youtube.com/@CAR360> <https://www.linkedin.com/company/car360-co-uk> [mailto:support@car360.co.uk](mailto:support@car360.co.uk)

© 2026 Henley Cars Ltd t/a Car360. All Rights Reserved. VAT No. 144506036 / Company No. 08127705 / FCA No. 997433