--- title: Do all cars come with both keys? description: Learn why not all vehicles include two keys and how our £150 spare key contribution works. --- [Skip to content](https://support.car360.co.uk/do-all-cars-come-with-both-keys#main-content) English - United Kingdom Show submenu for translations [![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png)](https://support.car360.co.uk/?hsLang=en-gb) - [Back to Main Site](https://www.car360.co.uk/) Open main navigation Close main navigation - [Back to Main Site](https://www.car360.co.uk/) - English - United Kingdom Show submenu for translations - [Contact support](https://support.car360.co.uk/how-to-reach-our-support-team) [Contact support](https://support.car360.co.uk/how-to-reach-our-support-team?hsLang=en-gb) How can we help you? - There are no suggestions because the search field is empty. 1. [car360 help centre](https://support.car360.co.uk/?hsLang=en-gb) 2. [Buying a Car](https://support.car360.co.uk/buying-a-car?hsLang=en-gb) 3. [Car Condition & Quality Checks](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-condition-quality-checks) # Do all cars come with both keys? Not always. Whenever a manufacturer supplied two sets of keys, we include both, but some arrive with only one. At car360, we’re always transparent about the number of keys included with each vehicle. If a car is listed with **1 key**, this will be shown clearly on the vehicle page before you buy. If your vehicle is supplied with one key, you can request a second one. We offer a **£150 contribution** towards the cost of having a spare key made, and any amount above £150 would be payable by you directly. To be eligible for this contribution, your request must be made within **60 days from the date of purchase**. To request the £150 contribution, please contact your **EV specialist** or reach out to our **support team using the link below**. - [Buying a Car](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#main-content) - [Cost and savings](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#cost-and-savings) - [Car Reservation](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-reservation) - [Car Return](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-return) - [Car Condition & Quality Checks](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-condition-quality-checks) - [Test Drives & Viewing](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#test-drives-viewing) - [Choosing the Right EV](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#choosing-the-right-ev) - [How car360 Works](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#main-content) - [How car360 works?](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#how-car360-works) - [Choosing the Right EV](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#choosing-the-right-ev) - [Finance & payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#main-content) - [Finance & Payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#finance-payments) - [Money-Back Guarantee](https://support.car360.co.uk/finance-payments?hsLang=en-gb#money-back-guarantee) - [Delivery & Collection](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#main-content) - [Delivery Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#delivery-process) - [Collection Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#collection-process) - [Part Exchange](https://support.car360.co.uk/part-exchange?hsLang=en-gb#main-content) - [Eligibility & Valuation](https://support.car360.co.uk/part-exchange?hsLang=en-gb#eligibility-valuation) - [Documents & Legal](https://support.car360.co.uk/documents-legal?hsLang=en-gb#main-content) - [Ownership & Registration](https://support.car360.co.uk/documents-legal?hsLang=en-gb#ownership-registration) - [Insurance](https://support.car360.co.uk/documents-legal?hsLang=en-gb#insurance) - [Warranty & Add-ons](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#main-content) - [Warranty Plans](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#warranty-plans) - [Support & Contact](https://support.car360.co.uk/support-contact?hsLang=en-gb#main-content) - [Getting Help](https://support.car360.co.uk/support-contact?hsLang=en-gb#getting-help) - [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#main-content) - [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#charging) [![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png "C360-Logo-01-helpdesk")](https://support.car360.co.uk/?hsLang=en-gb) [mailto:support@car360.co.uk](mailto:support@car360.co.uk) © 2026 Henley Cars Ltd t/a Car360. All Rights Reserved. VAT No. 144506036 / Company No. 08127705 / FCA No. 997433