--- title: Can I request cosmetic repairs before purchase? description: car360 help centre --- [Skip to content](https://support.car360.co.uk/can-i-request-cosmetic-repairs-before-purchase#main-content) English - United Kingdom Show submenu for translations [![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png)](https://support.car360.co.uk/?hsLang=en-gb) - [Back to Main Site](https://www.car360.co.uk/) Open main navigation Close main navigation - [Back to Main Site](https://www.car360.co.uk/) - English - United Kingdom Show submenu for translations - [Contact support](https://support.car360.co.uk/how-to-reach-our-support-team) [Contact support](https://support.car360.co.uk/how-to-reach-our-support-team?hsLang=en-gb) How can we help you? - There are no suggestions because the search field is empty. 1. [car360 help centre](https://support.car360.co.uk/?hsLang=en-gb) 2. [Buying a Car](https://support.car360.co.uk/buying-a-car?hsLang=en-gb) 3. [Car Condition & Quality Checks](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-condition-quality-checks) # Can I request cosmetic repairs before purchase? Every car360 vehicle undergoes a comprehensive 100-point quality check before listing, including a full mechanical inspection, minor cosmetic touch-ups on scratches and dents, and a professional valet for a showroom-ready finish. We don’t offer bespoke cosmetic work prior to handover, but you’re free to inspect the car when you collect it. If you’re not completely satisfied with its condition, our 7-day money-back guarantee lets you return the vehicle. - [Buying a Car](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#main-content) - [Cost and savings](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#cost-and-savings) - [Car Reservation](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-reservation) - [Car Return](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-return) - [Car Condition & Quality Checks](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#car-condition-quality-checks) - [Test Drives & Viewing](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#test-drives-viewing) - [Choosing the Right EV](https://support.car360.co.uk/buying-a-car?hsLang=en-gb#choosing-the-right-ev) - [How car360 Works](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#main-content) - [How car360 works?](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#how-car360-works) - [Choosing the Right EV](https://support.car360.co.uk/how-car360-works?hsLang=en-gb#choosing-the-right-ev) - [Finance & payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#main-content) - [Finance & Payments](https://support.car360.co.uk/finance-payments?hsLang=en-gb#finance-payments) - [Money-Back Guarantee](https://support.car360.co.uk/finance-payments?hsLang=en-gb#money-back-guarantee) - [Delivery & Collection](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#main-content) - [Delivery Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#delivery-process) - [Collection Process](https://support.car360.co.uk/delivery-collection?hsLang=en-gb#collection-process) - [Part Exchange](https://support.car360.co.uk/part-exchange?hsLang=en-gb#main-content) - [Eligibility & Valuation](https://support.car360.co.uk/part-exchange?hsLang=en-gb#eligibility-valuation) - [Documents & Legal](https://support.car360.co.uk/documents-legal?hsLang=en-gb#main-content) - [Ownership & Registration](https://support.car360.co.uk/documents-legal?hsLang=en-gb#ownership-registration) - [Insurance](https://support.car360.co.uk/documents-legal?hsLang=en-gb#insurance) - [Warranty & Add-ons](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#main-content) - [Warranty Plans](https://support.car360.co.uk/warranty-add-ons?hsLang=en-gb#warranty-plans) - [Support & Contact](https://support.car360.co.uk/support-contact?hsLang=en-gb#main-content) - [Getting Help](https://support.car360.co.uk/support-contact?hsLang=en-gb#getting-help) - [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#main-content) - [Charging](https://support.car360.co.uk/charging?hsLang=en-gb#charging) [![C360-Logo-01-helpdesk](https://support.car360.co.uk/hs-fs/hubfs/C360-Logo-01-helpdesk.png?width=200&height=40&name=C360-Logo-01-helpdesk.png "C360-Logo-01-helpdesk")](https://support.car360.co.uk/?hsLang=en-gb) [mailto:support@car360.co.uk](mailto:support@car360.co.uk) © 2026 Henley Cars Ltd t/a Car360. All Rights Reserved. VAT No. 144506036 / Company No. 08127705 / FCA No. 997433