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title: Can I get my part-exchange back if I return my new car?
description: car360 help centre
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2. [Part Exchange](https://support.car360.co.uk/part-exchange?hsLang=en-gb)
3. [Eligibility & Valuation](https://support.car360.co.uk/part-exchange?hsLang=en-gb#eligibility-valuation)

# Can I get my part-exchange back if I return my new car?

It depends on whether your part-exchange vehicle has already been sold. If it’s still with us, we may be able to return it to you. However, if it has already been sold or transferred, unfortunately, we won’t be able to get it back. Let your EV specialist know as soon as possible and we’ll do our best to help.

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